Do I need a referral to make an appointment?

No, physiotherapists in BC have direct access meaning that no referral is necessary. Sometimes the insurance company requires a referral. Be sure to check with your plan as they are all individual

Can you bill directly to Extended Health insurers?

Yes we are able to bill to majority of 3rd party insurers, for example Blue Cross or Great West Life. Please ensure you bring your policy card with you to first appointment. 

How much does it cost?

The fee schedule for physiotherapy is as follows:

Orthopaedic assessment and treatment: $70.00
Dry Needling/intramuscular stimulation(IMS): $70.00
Vestibular/dizziness: $70.00
Women’s health/continence therapy: $70.00
Please call us for information on Workers compensation claims, ICBC claims , MSP premiums and Veterans Affairs.

Is the clinic wheelchair accessible?

Yes! It is a level entry building with free parking directly in front of the building.

Do I need to bring anything?

It is a good idea to have your Care card number/extended health coverage with you on the first visit. If you have any x-ray , CT scan reports ect. it is always helpful to bring those. You may want to bring your own shorts if we are treating your hip/knee ankle. We do have shorts and gowns at the clinic if you forget your own! Sometimes the physiotherapist will ask you to bring in your shoes +/- orthotics if you wear them.

How long will my appointment take?

Typically the first appointment will take approximately 45 -60 minutes. After that the physiotherapist treating you will be able to give you an idea of the length of the following visits and how many you may need.